Seasonal Order Processing Associate 2026​

 

About the Company:

Packed with Purpose is a corporate and personal gifting company that turns everyday gift giving into a way to do good. Founded in Chicago in 2016 and marking 10 years in business this year, we curate gifts from more than 100 Impact Partners: social enterprises and small, woman-owned, and diverse-owned businesses whose products come with a story worth sharing. Thousands of companies trust us with their gifting, and our gifts have impacted more than 2.69 million lives to-date. We are a Certified B Corporation and a Certified Woman-Owned business, with a culture built on collaboration and problem solving.

 

About the Role:

We’re looking for a highly detail-oriented Seasonal Order Processing Associate to join our team remotely from mid-October through December, our busiest season of the year.  This role is central to making sure every client order is processed accurately and ships on time during the months when our clients are counting on us most.

You’ll work closely with our Sales and Operations teams to review, enter, and maintain client orders in HubSpot and our order management systems. The ideal candidate is organized, dependable, and works well independently in a fast-paced environment. They take pride in getting the details right, follow established processes, and use good judgment to know when they can solve something independently vs. when they should ask for help.

You will also see the direct result of that work. Every order you process sends a gift that supports U.S. small businesses and organizations doing good.

This is a fully remote, seasonal role open to candidates based in the United States who are authorized to work here.

 

What You Will Do:

Order Processing: Accurately review and enter client orders into HubSpot and our order management systems, ensuring all order details are complete and correct before moving them forward.

Order Review & Quality Control: Review orders for missing information, inconsistencies, or potential issues and follow established procedures to resolve or escalate them.

Client Support: Respond to routine client questions through email and chatbot with clear, professional assistance. 

Prioritize and Manage Work: Independently organize daily tasks and manage an assigned workload against deadlines, shipping schedules, and business priorities.

Team Collaboration: Communicate clearly with Sales and Operations and flag any order that requires additional information or attention.

Quality and Accountability: Take ownership of work and proactively surface anything that could impact order accuracy or timing.

 

What We Are Looking For:

1–2 years of professional experience in an administrative, operations, customer service, or order processing role

At least 1 year of hands-on HubSpot experience (strongly preferred)

Strong working knowledge of Google Sheets and/or Excel, including sorting, filtering and reviewing data for accuracy. 

Exceptional attention to detail and a high level of accuracy

Consistency in following established processes and SOPs, plus the judgment to know when to resolve something using available resources vs when to ask for support

A  self-starter who can manage a workload, prioritize competing deadlines, and stay productive without constant direction

Ability to work efficiently in a fast-paced environment where order volume can change quickly

Clear, professional, and compassionate communication skills
Comfortable with detailed, repetitive work where accuracy is critical

Ability to learn new systems, processes, and workflows quickly

Desire to work with a collaborative team and support Packed with Purpose’s mission of creating social impact

Ability to work scheduled hours within regular U.S. business hours (approximately 8 a.m.–6 p.m. CT

 

Nice to Have:

Experience supporting a peak or holiday season in e-commerce, retail, or fulfillment

Experience working in a shared inbox or live chat tool

 

Seasonal Schedule:

Starting Mid-October: Approximately 10–15 hours per week for training and ramp-up

November–December: Approximately 25–40 hours per week, based on order volume and business needs

We have some flexibility in scheduling and are open to discussing availability with the right candidate. Because this is a seasonal order processing role, reliability and consistent availability during our November and December busy season are essential.

 

Compensation and Details:

Pay: $20 to $25 per hour

Equipment: Candidate must have a reliable computer and internet connection

 

Equal Opportunity

Packed with Purpose is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

 

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