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10% Off your First Order with code FIRST10. Shop Now

  • SPEAK WITH A GIFT CONCIERGE
  • Shop
    • All Gifts
  • Corporate Gifts
    • Corporate Gifting
    • Employee Gifting
    • Employee Milestone Gifting
    • Event Gifting
    • Gifting Portal
    • Holiday Gift Catalog
    • Branded Products
    • PwP Treats
    • Speak with Gift Concierge
    • Download Order Form
    • Submit my Order
  • About Us
    • About Us
    • Meet Our Impact Partners
    • Impact Report
    • Testimonials
  • FAQ
  • Contact Us
  • Client Gifts
  • Employee Gifts
  • Holiday
  • Gifts by Occasion
    • Employee Appreciation
    • Celebrate & Entertain
    • Get Well & Sympathy
    • Birthday
    • Friends & Family
    • College Care Packages
  • Shop By
    • Price
      • Under $50
      • $50 – $75
      • $75 – $100
      • $100 – $150
      • $150+
    • Impact
      • Women – Owned
      • BIPOC & Black – Owned
      • AAPI
    • Dietary
      • Nut – Free
      • Gluten – Free
      • Kosher
      • Vegan
  • Shop All
FAQs

For Corporate or High-Volume Orders

Planning a larger gifting program? Download our Excel Corporate Order Form to submit your recipient list, or work directly with our Gift Concierge team who can help coordinate your order, answer questions, and manage the process from start to finish.  


For Online Orders

Step 1: Browse our all our gift curations and add your choice(s) to the cart. 

Step 2: In the cart, click "Send to Multiple People." 

Cart_Select Send to Multiple Recipients

Step 3: Select a Branding/Personalization option, if desired. Here is more instruction on Adding a Logo to Your Gift Box and/or Message Card.

Step 4: Scroll down to the Add your recipient(s) section. Enter the recipients name in the Name field. Enter the Company, if applicable. In the Address field, start typing the shipping address, then select it from the dropdown. 

Your Recipient_Name and Start Address

Don't forget to add the apartment or suite number, if applicable. 

Step 5: Click "Choose gifts and personalization quantities", and adjust the gifts and quantities to this recipient in the pop-up, if needed. By default, all items in your cart will be assigned to your first recipient.

Select Gift and Personalization Quantities Pop Up

Step 6: Select a shipping date from the date picker. See note below! Select a shipping rate from drop down. See more details on shipping options here. 

Step 7: Enter your personalized note to your recipient in the Gift Message field (max 800 characters). Don't forget to include who the gift is from! 

Step 8: For your next recipient, click "Add Another Recipient". Note: the selections for Gifts, Personalization, Shipping date, and Gift Message will be the same as your first recipient. 

Add Another Recipient

Step 9: Repeat until you've entered all your recipients. Then, select your answer from the drop down for the question: "What is the purpose of your order?". (This helps our team better understand your needs so we can improve our options for you!) Finally, click "Checkout." 

What is the purpose of your order

Important Note on Shipping Date: Your selected shipping date ensures your gift(s) are packaged and shipped on that date. This is not a delivery date. As we work with third-party shipping agencies, your delivery date is subject to the specific carrier selected as well as your shipping destination. Please find our estimated shipping transit times for all regions of the US here.

Please note! You'll receive an email confirmation (i.e. receipt) for your whole order, but shipping confirmation will be sent per shipping address. Our system will convert your multi-ship order into individual orders for each shipment. Do not worry! We have your order and will prepare it and ship according to the shipping date. For any questions please contact support@packedwithpurpose.gifts. 

Troubleshooting Online Checkout

Are you getting an error and you're not sure why? We're here to help! Below are some answers to common questions or you can email us at support@packedwithpurpose.gifts

I can't click the Checkout button! 

Look to make sure you've completed all required fields. First check the address to see if you're getting an incomplete error. Then check Name and Shipping date are selected. 

Address Incomplete

Address Complete

I added a logo or greeting to my cart, but I don't see that in my order summary.

You may have added the logo or greeting after you entered recipient and address info. Scroll back up to the the cart and click the "Add to all" button. The personalization will be added to each recipient. 

Personalization_Add to All

Error Message: Please upload your custom logo at the top of the page

Scroll back up to your cart and be sure to upload your custom logo. More info on how to do that here. 

Error Message: Please select the purpose of your order. 

Right above the Checkout button, we ask a survey question about your order. This helps us better understand your gifting needs, so we can offer the best gifts and service to you. 

Error Message: Invalid quantity for Add a Custom Logo - Box and Card. Quantity must match the quantity of the gifts to that recipient.

Check your recipients; the personalization (Your Logo or Popular Greetings) quantity must match the gift quantity per recipient. Update that quantity by clicking "Choose gifts and personalization quantities" on the recipient. 

Read more →

When submitting your order, select the "My Shipping Account" in the shipping dropdown. Enter your shipping account number, shipping method, and associated zip code. We'll make sure your order is shipped on your account.

Read more →

For our corporate clients, you will receive an invoice via email with your order total and payment instructions typically within 1-2 business days of your ship date.

For high volume orders or orders with branded products, you may be required to make a nonrefundable deposit of up to 50% of your order in advance.

We accept credit card and ACH/bank transfers for payment. Note that invoices paid via card will be assessed a 3.6% processing fee, which can be avoided by paying via ACH.

If you need a copy of our W-9, please reach out to ar@packedwithpurpose.gifts and we will send it to you.

Read more →

Every Packed with Purpose gift includes multiple Impact Partners and impact areas. For example, one gift could include handcrafted tea that benefits cancer wellness programming, and also honey that supports women overcoming poverty and unemployment. Each gift includes our Stories of Impact Booklet that tells the inspiring stories of our Partners, so your recipients can learn about the impact behind their gift. 

Become an Impact Partner

Reach out to us at this link, and we'll be in touch!

Read more →

Yes. For expedited shipping on volume corporate orders and online orders, contact your Gift Concierge or email support@packedwithpurpose.gifts.

Please remember, even if you select expedited shipping, it will still take 1-3 business days to prepare your order for shipment. 

Read more →

Yes, we do! Our catalog showcases our curated collection of gifts, each thoughtfully designed to delight recipients and make a lasting impact. It’s the easiest way to explore our current offerings, seasonal highlights, and bestsellers all in one place.

View Our Catalog Here

Whether you’re looking for a single gift or planning a large-scale order, the catalog is a great starting point. You’ll find options for every occasion and budget, and our team is always here to help with customizations or bulk orders.

 

Read more →

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3717 N. Ravenswood Ave #221W Chicago, IL 60613 Tel. 1-800-293-6580

3717 N. Ravenswood Ave #221W Chicago, IL 60613 Tel. 1-800-293-6580

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